B2B Relationship Manager

B2B Relationship Manager

On behalf of our Client, an international banking software company, we are looking for a B2B Relationship Manager to be based at their offices in Nicosia, Cyprus.

Main Duties and Responsibilities

  • Understands customer needs and develops plans to address them
  • Understands the industry and best practices
  • Resolves customer problems quickly and effectively
  • Trains clients on products and system
  • Manages relationships, helps to prioritize bugs and new features for development
  • Forwards upselling and cross-selling opportunities to the sales team
  • Promotes high-quality sales, supply, and customer service processes
  • Gains solid knowledge of competitors

Main Requirements

  • University degree in Banking and Finance or Business Administration or similar field
  • Proven experience as a Relationship Manager
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  • Problem-solving attitude
  • Excellent communication and training skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • Ability to travel to visit clients worldwide


  • Competitive Salary
  • Private health insurance plan participation
  • Performance Bonus, including mix of cash and share-based scheme of company stock for outstanding performers


All CVs will be handled with the utmost confidentiality.

Job Summary



Sales & Business Development


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