On behalf of our client, a leading investment firm we are looking for a Back Office Officer (Arabic Speaking) to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities:
- Inputs, processes, authorizes and reviews deposits and withdrawals
- Assists and performs KYC related to payments, to ensure that all processing meets regulatory requirements
- Resolves internal and external queries regarding payments in a timely and professional manner
- Identifies and enhances internal procedures, systems, and controls
- Assists and supports with auditing and reconciliation of payment transactions
- Answers all emails received from clients regarding queries on payment transactions
- Dealing with queries swiftly and effectively whilst providing impeccable customer service
Main Requirements
- Excellent command of Arabic & English language, both verbal and written.
- Excellent communication and interpersonal skills
- Outstanding customer communication skills
- Strong knowledge of Microsoft Office and Computer literacy
- Works independently and as a part of a team
- Ability to work under pressure and meet deadlines
- Must be eligible to work in Cyprus
Benefits:
- Competitive remuneration package
- 13th Salary
- Medical Insurance Scheme
- Provident Fund
- Company’s group discount scheme
- In-house fitness room with classes offered
- Friendly multinational environment
All CVs will be handled with the utmost confidentiality.