Client Relations Officer (Thai)

Client Relations Officer (Thai)

On behalf of our client, a leading forex company, we are looking for a Client Relations Officer (Thai – Remotely).

Main Duties and Responsibilities

  • Builds and maintains relationships with existing and prospective clients
  • Ensures customer satisfaction through professional communication
  • Promotes the company’s products and services in an effective manner
  • Handles client inquiries and ensures that high level service is provided
  • Performs personal clientele analysis and takes actions as required
  • Ensures compliance with the company’s legal guidelines and compliance procedures
  • Provides training to clients on the company’s products and software systems
  • Contributes to the team effort by achieving targeted results
  • Follows  up on queries and provides feedback to clients, ensures that they are receiving the best level of service
  • Cooperates effectively with other departments as necessary

Job Requirements

  • Degree in a business-related or any other field
  • At least 1-year previous experience as a Client Relations Officer or a similar position
  • Fluency in English and Thai 
  • Excellent negotiation skills
  • Outstanding communication and interpersonal skills
  • Dynamic and innovative
  • Self-motivated and target oriented
  • Strong computer literacy

Benefits

  • Attractive remuneration package
  • Quarterly bonuses based on personal performance
  • Corporate fund 
  • Discretionary yearly bonus based on company’s performance 
  • Discount benefit card scheme 
  • Training opportunities for growth and expansion of knowledge
  • Paid 21 days holidays per year 

All CVs will be handled with the utmost confidentiality.