Conversion Agent

Conversion Agent

On behalf of our client, a leading forex company, we are looking for a Conversion Agent to be based at their offices in Limassol, Cyprus

Main Duties & Responsibilities

  • Generates and develops trading clients from new leads
  • Maintains a high volume of client contact via phone and chat
  • Provides training to clients on the company’s products and trading systems
  • Ensures customer satisfaction through professional communication
  • Promotes the company’s products and services in an effective manner
  • Pursues on queries and provides feedback to customer ensuring that clients receive the best level of service
  • Ensures compliance with the company’s legal guidelines and compliance procedures
  • Contributes to the team effort by achieving targeted results
  • Cooperates effectively with other departments as necessary

Job Requirements

  • Degree in a business related field will be a plus
  • At least 1 year previous experience in Conversion or similar position in a financial services company is a must
  • Fluent in English language is a must
  • Knowledge of Thai, Indonesian or Chinese, will be considered an advantage
  • Excellent negotiation skills
  • Outstanding communication and interpersonal skills
  • Dynamic and innovative
  • Self-motivated and target oriented
  • Strong computer literacy

Benefits

  • Attractive remuneration package 
  • Corporate fund  
  • Discount benefit card scheme  
  • Training opportunities for growth and expansion of knowledge 
  • Paid 21 days holidays per year 

All CVs will be handled with the utmost confidentiality.