On behalf of our client, a real estate company, we are looking for a Customer Relationship Officer to be based in their premises in Limassol, Cyprus.
Main Duties and Responsibilities:
- Monitors outstanding balances and coordinates timely follow-ups on overdue accounts
- Acts as the primary contact for clients regarding billing, payments, and accounts receivable inquiries
- Builds and maintains positive, long-term relationships with clients
- Conducts check-ins with clients to ensure satisfaction and address any concerns proactively
- Collaborates with the accounting team to resolve discrepancies and streamline invoicing
- Provides clients with guidance on payment processes, timelines, and accepted methods
- Addresses client concerns regarding billing or payment-related issues, resolving them quickly and efficiently
- Prepares reports on collections, outstanding balances, and any recurring issues
Job Requirements:
- Bachelor’s degree in Business Administration or any related field
- Proven experience in customer relationship management, accounts receivable, or billing
- Fluency in both Greek and English, in verbal and written form
- Strong communication skills with a focus on customer service and conflict resolution
- Excellent organizational skills and attention to detail
- Exceptional interpersonal and communication skills, especially around billing and financial discussions
Benefits:
- An attractive remuneration package
- Friendly working environment
- Opportunities for career growth within a fast-growing company
- Ongoing training and development
All CVs will be handled with the utmost confidentiality.
