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Customer Service Agent – Turkish Speaking

On behalf of our client, a software solutions company, we are looking for a Customer Service Agent – Turkish Speaking to be based at their offices in Larnaca, Cyprus.

Main Duties and Responsibilities

  • Helps internal and external customers
  • Contacts other departments when there is an issue to be solved
  • Keeps customer request queues as low as possible
  • Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
  • Handles customer request queues assigned according to workload
  • Having a high knowledge of products offered by the company
  • Taking over in the absence of the team leader

Job Requirements

  • Graduation of high school or post-secondary school      
  • Work experience preferably at least one year
  • Skills – strong communication skills; knowledge of Internet related software
  • Fluency in Turkish both written and spoken


  • Gym/Fitness monthly allowance
  • Fruits and drinks in the office
  • Medical Insurance
  • Team building events and outings
  • Discretionary annual performance bonus

All CVs will be handled with the utmost confidentiality.