Front Office Supervisor

Front Office Supervisor

On behalf of our client, a superior 4-star hotel, we are looking for a Front Office Supervisor to be based at their premises in Limassol, Cyprus.

Main Duties and Responsibilities:

• ·Monitors and controls all Front Office areas and activities by actively participating in the daily running of the operations and be vigilantly attentive to service details and all product quality.
• Co-ordinates effectively with the related/dependant departments through constant contact about speed of service, availability, popularity and inter-relations. 
• Understands and ensures his subordinates understand all room and floor lay outs, package combinations, service and methods of presentation of all products and facilities available.
• Checks arrivals and departures of the day as well as those of the following day with the help of the supporting documentation.
• Inputs the rooms for the next day’s arrivals in the Front Office computerised system.
• Supervises the state and ready-time of all the arrivals rooms, and ensures the smooth arrival and welcome of all guests.
• Understands and adheres to the Hotel’s rules and regulations and in particular the policies and procedures relating to Fire, Hygiene, Health & Safety, Cleanliness and the Environment

Job Requirements:

• Graduate of a Hotel Management school specialising in hospitality.
• Three years’ experience in a similar position of a 4 or 5 star Hotel
• Must speak and write English and Greek very well. An additional foreign language will be considered as an advantage.
• Computer literate and familiar with Word and Excel.
• Experience in using Hospitality Management System (ex. Fidelio) 
• Organisational, Managerial and Leadership skills.
• Analytical skills, responsible and able to present results.
• Able to evaluate people and plan incentives.
• Very good communication skills.
• Pleasant and friendly personality, fair, reliable and polite.

Benefits:

• Attractive remuneration package
• Pleasant work environment

All CVs will be handled with the utmost confidentiality.