Japanese Support Representative (Remote work)

Japanese Support Representative (Remote work)

On behalf of our client, a leading forex company, we are looking for a Japanese Support Representative (Remote work) to be based at their offices in Limassol, Cyprus.

Main Duties & Responsibilities

  • Provides customer service in professional manner to our Japanese client 
  • Develops friendly and constructive relationships with clients to increase the customer satisfaction 
  • Identifies the issues and takes swift, necessary actions to solve them 
  • Handles multiple tasks simultaneously
  • In addition to the above duties, the employee may from time to time be required to undertake additional or other duties

Job Requirements

  • Previous experience in a similar position will be considered as an advantage
  • High fluency in Japanese and English with excellent written and verbal communication skills
  • Good communication and monitoring skills
  • Strong sense of professionalism, organisational and analytical skills
  • Self-learner and highly motivated individual 

Benefits

  • Attractive remuneration package
  • Quarterly bonuses based on personal performance
  • Corporate fund 
  • Discretionary yearly bonus based on company’s performance 
  • Discount benefit card scheme 
  • Training opportunities for growth and expansion of knowledge
  • Paid 21 days holidays per year

All CVs will be handled with the utmost confidentiality.