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Project Manager

On behalf of our client, a forex company, we are looking for a Project Manager, to be based in their offices in Limassol.

Main Duties and Responsibilities

  • Educates and trains Introducing Brokers (IBs) on the company’s products, services, and platform, ensuring they are equipped to effectively onboard their contacts and clients
  • Develops and maintains strong relationships with IBs, providing ongoing support, guidance, and assistance to help them meet their goals and targets
  • Serves as a primary point of contact for IBs, addressing their inquiries, concerns, and requests promptly and professionally to enhance their experience and satisfaction
  • Establishes and monitors KPIs for IBs, tracking their progress and providing guidance and support to help them achieve their objectives
  • Oversees administrative tasks related to IB management, such as contract management, documentation, and reporting
  • Collaborates with the sales department to provide support and assistance in achieving overall sales objectives

Job Requirements

  • Previous experience in the FX industry and a solid understanding of FX products, markets and trading platforms
  • Familiarity with the role of Introducing Brokers and their function within the FX industry
  • Previous experience in customer service or sales, preferably within the FX industry
  • Excellent managerial and customer service skills
  • Computer literate
  • Strong interpersonal skills and the ability to collaborate effectively with colleagues

Benefits

  • Competitive salary and performance-based incentives
  • Comprehensive training and professional development opportunities
  • Private insurance