On behalf of our client, a broad-spectrum property management service provider, we are looking for a Reception Administrator to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities:
- Be part of the Front Desk team and performs on going front desk duties.
- Provides an optimal level of service and hospitality to the guests.
- Acts as the point of reference for tenants or owners who need assistance or information.
- Responds to guests’ needs and requests and resolve issues/complaints/problems in a quick, efficient manner that maintains a high level of customer satisfaction and quality service.
- Completes and maintains any incident reports, daily activity reports or other reports requested by the management.
- Maintains strong relationships with all other departments, administration, housekeeping, maintenance, etc,
- Having a clear understanding of the rental pooling scheme and which apartments
- are involved.
- Works closely with the internal teams to handle reservation requests, special events, etc.
- Computing all client’s billings, accurately post charges to guest rooms and house
- accounts.
- Provides remote support other projects.
- Receives and transmits messages for clients.
- Assists the Property Administration and the House Manager with all the administration tasks related to the smooth operation of the building.
Job Requirements:
- High School Diploma or Qualification in Office Administration/Hospitality
- Management.
- Experience in a similar position for 2-3 years.
- Strong working knowledge of relevant computer software including MS Office and booking and payment systems(visa).
- Outstanding customer services skills, professional verbal & written communication skills in Greek and English.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
- Strong organizational and administration skills with close attention to detail.
Benefits:
- Attractive remuneration package
- 13th salary
- Bonus based on performance
- 21 paid annual leaves
- 2 days off per week
- Pleasant and friendly working environment
All CVs will be handled with the utmost confidentiality.
