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Spanish/English Travel Agent Operator

On behalf of our client, a multinational business process outsourcing provider, we are looking for a Spanish/English Travel Agent Operator to be based at their offices in Larnaca, Cyprus.

Main Duties and Responsibilities

  • Interacts with clients to understand their needs and provides assistance
  • Promotes and recommend relevant services to existing clients
  • Handles customer inquiries and resolves issues promptly 
  • Assists clients with booking flights, accommodations, and other travel arrangements
  • Maintains a high level of professionalism and customer service at all times
  • Collaborates with other team members to ensure seamless customer experiences
  • Adapts to changes and challenges in the aviation industry while maintaining a positive attitude

Main Requirements

  • Excellent command of the Spanish and English language (both verbal and written)
  • Interpersonal skills and a team player
  • Has experience in customer service
  • Strong communication and problem-solving skills
  • Computer literate

Benefits:

  • Competitive fixed monthly salary
  • Paid training
  • Performance bonus
  • Special discounts and offers with local restaurants, cafés, gyms and many more 

All CVs will be handled with the utmost confidentiality.