On behalf of our Client, an innovative design and manufacturing company, we are looking for a Store Brand Manager to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities
- Delivers excellent service to ensure a high level of customer satisfaction.
- Responsible for hiring and training new staff.
- Implements business strategies to attract new customers, expand store traffic, increase external business, and enhance profitability and work based on Franchising standards and continual improvement of KPIs.
- Responds to customer complaints and concerns in a professional manner.
- Ensures store compliance with all health and safety regulations.
- Develops and manages promotional material, in-store displays, and prompt and efficient stock replenishment.
- Undertakes store administration duties, such as managing store budgets and updating financial records and cash flow.
- Supervises marketing activities, offline and digital, in close cooperation with the headquarters and cooperating agencies.
- Organizes workshops, parties, school visits and other events within the store & outside and provides feedback to headquarters for modification and improvements for all aspects of operations.
- Responsible for the cash machines (POS) operation and the rest of the software to ensure the centre’s smooth performance/functioning.
- Collaborates with key external partners, such as hotels, offshore companies, schools etc., to provide them with the Company’s education services.
Main Requirements
- University Degree in any field
- Master’s degree such as an MBA, or a Degree in Education, Science or Engineering will be considered as an advantage.
- At least 6 years of working experience in either the edutainment sector or the consumer retail industry.
- At least 5 years of experience working within the retail industry in a managerial role is required.
- Strong leadership and customer management abilities.
- Excellent communication and interpersonal skills.
- Excellent command of the English language
Benefits
- An attractive remuneration package based on experience and qualifications
- 13th Salaries
- 14th (Half) Salary
- Bonus based on performance
All CVs will be handled with the utmost confidentiality.
