On behalf of our client, a sports retail company, we are looking for a Store Manager to be based at their shop in Limassol, Cyprus.
Main Duties and Responsibilities
- Manages the store and its personnel, ensures a smooth operation of the store and a good customer service.
- Organizes tasks to maximize productivity and avoid burnout.
- Supervises and mentor staff, ensuring adherence to company policies and procedures.
- Holds daily huddle meetings to review progress, address issues, and make adjustments.
- Provides ongoing support and motivation to the team to achieve sales and performance targets.
- Takes all actions for achieving the sale objectives required by DM and communicates such objectives to the subordinated personnel.
- Archives store sales targets and KPIs by implementing sales strategies and promotional activities.
- Monitors sales performance to identify areas for improvement.
- Creates a welcoming and positive store environment that encourages customer loyalty.
- Ensures a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints promptly and effectively.
- Ensures that all clients are served in accordance with company’s standards.
- Receives the products in accordance with the internal regulations and manual, and ensure correct processes are followed.
- Ensures safety of the merchandise stock, and for the preparation of the legal documents regarding the store merchandise inputs/outputs, such as: invoices, delivery note document, fiscal receipt or other documents required under the law.
- Develops and maintains an effective store schedule that meets business needs and staffing requirements, while adhering to company policies and procedures, labor laws, and budget constraints.
- Participates in the inventorying of the merchandise stock whenever necessary.
Main Requirements
- Previous experience in retail ideally as Store Manager
- Sales and Customer experience in retail
- Previous experience in sports shops will be considered as an advantage
- Fluency in English and Greek
- Able to adapt to changing circumstances and handle unexpected challenges
- Open to new ideas and flexible in adjusting plans as needed
- Attentive to details
- Ability to handle stress and work under pressure
Benefits
- Attractive remuneration package
- Monthly transportation allowance
- Monthly commission bonuses for achieving targets
- Discount on personal purchases
- Professional growth opportunities
All CVs will be handled with the utmost confidentiality.
