Training Coordinator

Training Coordinator

On behalf of our client, a group of companies that specialize in maritime, industrial and satellite communication services, oil and gas/ renewable energy pursuits, we are looking for a Training Coordinator to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

• Creates new LMS accounts for future customers and linking them to OLG principal account
• Raises tickets to Adobe support team and following up on final outcome
• Registers client support cases to OneNet Support system
• Monitors distribution of OLG boxes/VMs to Customers keeping records of dispatching for ad-hoc checking and status reporting purposes.
• Communicates with Customers for identifying convenient ports for OLG box/ VM distribution
• Provides 1st tier support to OLG customers 
• Creates SAFs in Navision accounting systems and places orders to OneNet orders team
• Corporates with OneNet accounts department for monthly invoices
• Creates and updates records and databases with personnel, and other data
• |Participates in client meetings taking minutes of meetings and following up on the plan of action
• Assists the Customer Success Manager with any ad-hoc tasks as necessary

Job Requirements

• University degree any relevant field
• Excellent knowledge of the English Language (both oral and written)
• Excellent knowledge of MS Office
• Outstanding communication and interpersonal abilities
• Excellent organizational skills

Benefits

• A competitive remuneration package
• Provident Fund 
• 14th salary

All CVs will be handled with the utmost confidentiality.