Administration Officer

Administration Officer

On behalf of our client, one of the main suppliers of quality products and services for the building and construction industry, we are looking for an Administration Officer to be based at their shop in Limassol, Cyprus 

Main Duties and Responsibilities:

  • Welcomes and greets visitors in person.
  • Prepares offers, registers, and issues customer invoices. 
  • Works closely with the Distribution department
  • Responsible for the Company’s accounts receivables 
  • Responds to all incoming calls and provide general support to customers.

Job Requirements:

  • Bachelor’s degree in Business Administration or in a related field will be considered an advantage
  • Basic knowledge of Accounting
  • Excellent verbal and written communication skills 
  • Excellent command of Greek and English language, any additional language will be considered an advantage.
  • Excellent knowledge of Microsoft Office Packages (Outlook, Word, Excel, PowerPoint)
  • Professionalism with a strong customer focus and commitment to client satisfaction.

Benefits:

  • An attractive remuneration package.
  • 13th salary.
  • Provident Fund. 
  • Continuous education and professional development.
  • Pleasant working environment.

All CVs will be handled with the utmost confidentiality.

Reservation Officer

Reservation Officer

On behalf of our client, a superior 4-star hotel, we are looking for a Reservation Officer to be based at their premises in Limassol, Cyprus.

Main Duties and Responsibilities:

  • Maintains the file of guest preferences in the Hotel (e.g. favourite room, product type, facilities, location, birthdays, special occasions, etc).
  • Demonstrates thorough knowledge and ability in the execution of all required daily reservations work as well as the steps of the customer journeys during operational hours.
  • Handles all bookings that come to the office and promotes them accordingly. All relevant replies in accordance with the Hotel’s preset letters must be despatched immediately by fax or e-mail.
  • Senses guest needs and quickly responds to maximum satisfaction.
  • Checks room allocations on the basis of tour operators’ contracts.
  • Maintains excellent relations with Tour Operators that cooperate with the Hotel
  • Is in regular contact with Tour Operators with the aim of increasing room sales.
  • Is flexible and extends job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

Job Requirements:

  • Graduate of the lyceum.
  • Graduate of a tertiary school of Hotel Management will be considered an advantage.
  • At least one year’s previous experience in a similar position.
  • Must speak and write English well. Knowledge of at least one foreign language other than English will be considered an advantage.
  • Computer literate.

Benefits:

  • Attractive remuneration package
  • Pleasant work environment

All CVs will be handled with the utmost confidentiality.

Front Office Supervisor

Front Office Supervisor

On behalf of our client, a superior 4-star hotel, we are looking for a Front Office Supervisor to be based at their premises in Limassol, Cyprus.

Main Duties and Responsibilities:

  • ·Monitors and controls all Front Office areas and activities by actively participating in the daily running of the operations and be vigilantly attentive to service details and all product quality.
  • Co-ordinates effectively with the related/dependant departments through constant contact about speed of service, availability, popularity and inter-relations. 
  • Understands and ensures his subordinates understand all room and floor lay outs, package combinations, service and methods of presentation of all products and facilities available.
  • Checks arrivals and departures of the day as well as those of the following day with the help of the supporting documentation.
  • Inputs the rooms for the next day’s arrivals in the Front Office computerised system.
  • Supervises the state and ready-time of all the arrivals rooms, and ensures the smooth arrival and welcome of all guests.
  • Understands and adheres to the Hotel’s rules and regulations and in particular the policies and procedures relating to Fire, Hygiene, Health & Safety, Cleanliness and the Environment

Job Requirements:

  • Graduate of a Hotel Management school specialising in hospitality.
  • Three years’ experience in a similar position of a 4 or 5 star Hotel
  • Must speak and write English and Greek very well. An additional foreign language will be considered as an advantage.
  • Computer literate and familiar with Word and Excel.
  • Experience in using Hospitality Management System (ex. Fidelio) 
  • Organisational, Managerial and Leadership skills.
  • Analytical skills, responsible and able to present results.
  • Able to evaluate people and plan incentives.
  • Very good communication skills.
  • Pleasant and friendly personality, fair, reliable and polite.

Benefits:

  • Attractive remuneration package
  • Pleasant work environment

All CVs will be handled with the utmost confidentiality.

Receptionist

Receptionist

On behalf of our client, a superior 4-star hotel, we are looking for a Receptionist to be based at their premises in Limassol, Cyprus.

Main Duties and Responsibilities:

  • Understands who the customers are, both external (Hotel guests) and internal (all Hotel employees) and their expectations and needs.
  •  Establishes and maintains relationship/rapport through service and over the long term.
  • Knows, implements, and participates in the Hotel’s vision and objectives as described in the written procedures of the Hotel.
  • Seeks and takes action regarding customer feedback at every opportunity and learns from any complaints.
  • Ensures the actions, duties and opening and closing duties are carried out in accordance with the pre-set procedures.
  • Provides friendly, courteous, and professional service at all times.
  • Performs the duties with maximum efficiency and in the most productive manner, following the department’s induction and training program and does not hesitate to ask questions regarding the execution of her/his duties.

Job Requirements:

  • Graduate of lyceum and/or a tertiary school of Hotel Management.
  • At least one year’s previous experience in a similar position.
  • Excellent command of English (both verbally and written). 
  • Knowledge of at least one foreign language other than English will be considered as a strong advantage.
  • Excellent communication skills.
  • Pleasant and friendly personality, reliable and polite.

Benefits:

  • Attractive remuneration package
  • Pleasant work environment

All CVs will be handled with the utmost confidentiality.

Front Desk and Administration Officer

Front Desk and Administration Officer

On behalf of our Client, a leading maritime satellite communications and technologies provider, we are looking for a Front Desk and Administration Officer to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

  • Greets and welcomes guests.
  • Maintains safe and clean the reception area and common use areas by complying with procedures, rules, and regulations.
  • Maintains security by following procedures; monitoring the logbook; issuing visitor badges.
  • Manages the meeting and conference room schedules.
  • Responds to all incoming calls and redirects them or takes messages.
  • Receives letters, packages etc. and distributes them to the appropriate recipient.
  • Prepares outgoing mail and maintains records of same.
  • Monitors office supplies, including stationary and groceries and places orders when necessary.
  • Takes up other duties as assigned (travel arrangements, schedules, assistance with event coordination etc.)
  • Receives and logs all equipment for workshop repairs.
  • Maintains excellent communication and cooperates well with all departments.

Job Requirements

  • Degree in Business Administration or equivalent
  • Previous working experience in a similar role
  • Excellent knowledge of the English Language
  • Good communication skills (written and oral)
  • Good knowledge of MS Office
  • Computer literacy
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Customer service orientation
  • Flexibility and adaptability to manage a range of different tasks
  • Good organizational and time management skills

Benefits

  • A competitive remuneration package
  • 13th salary
  • Medical insurance scheme 
  • Continuous professional development and training opportunities

All CVs will be handled with the utmost confidentiality.