Back Office Officer

Back Office Officer

On behalf of our client, a leading forex company, we are looking for a Back Office Officer to be based at their offices in Paphos, Cyprus.

Main Duties and Responsibilities

• Oversees the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
• Authorizes client withdrawals based on the company’s thresholds
• Leads the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions
• Resolves internal and external queries in a timely and professional manner
• Leads and ensures effective implementation of know your client (KYC) procedure to all potential and existing clients
• Prepares various regulatory reports related to back-office
• Proactively measures and improves operational processes
• Identifies and enhances internal procedures, systems, and controls
• Communicates with other internal departments and the company’s partners
• Provides a high level of communication and support to the company’s partners and white labels
• Provides regular progress and management reporting, including KPI
• Takes initiative, delegating effectively, and communicating clearly to meet the department’s goals
• In addition to the above duties, the employee may from time to time be required to undertake additional or other duties

Job Requirements

• University degree in Economics/Finance/Business or in a related field (preferable but not a must)
• Previous experience in a similar position will be considered as an advantage
• Good knowledge of Excel and other Microsoft Office tools
• High fluency in English with excellent written and verbal communication skills
• Capacity to work under pressure and with strict deadlines
• Good communication and monitoring skills
• Strong sense of professionalism, organisational and analytical skills
• Self-learner and highly motivated individual
• Ability to work on a rotating shift pattern (5x per week) 

Benefits

• Attractive remuneration package
• Quarterly bonuses based on personal performance
• Corporate fund 
• Discretionary yearly bonus based on company’s performance 
• Discount benefit card scheme 
• Training opportunities for growth and expansion of knowledge

All CVs will be handled with the utmost confidentiality.