Back Office Officer

Back Office Officer

On behalf of our client, a leading forex company, we are looking for a Back Office Officer to be based at their offices in Paphos, Cyprus.

Main Duties and Responsibilities

  • Oversees the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
  • Authorizes client withdrawals based on the company’s thresholds
  • Leads the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions
  • Resolves internal and external queries in a timely and professional manner
  • Leads and ensures effective implementation of know your client (KYC) procedure to all potential and existing clients
  • Prepares various regulatory reports related to back-office
  • Proactively measures and improves operational processes
  • Identifies and enhances internal procedures, systems, and controls
  • Communicates with other internal departments and the company’s partners
  • Provides a high level of communication and support to the company’s partners and white labels
  • Provides regular progress and management reporting, including KPI
  • Takes initiative, delegating effectively, and communicating clearly to meet the department’s goals
  • In addition to the above duties, the employee may from time to time be required to undertake additional or other duties

Job Requirements

  • University degree in Economics/Finance/Business or in a related field (preferable but not a must)
  • Previous experience in a similar position will be considered as an advantage
  • Good knowledge of Excel and other Microsoft Office tools
  • High fluency in English with excellent written and verbal communication skills
  • Capacity to work under pressure and with strict deadlines
  • Good communication and monitoring skills
  • Strong sense of professionalism, organisational and analytical skills
  • Self-learner and highly motivated individual
  • Ability to work on a rotating shift pattern (5x per week) 

Benefits

  • Attractive remuneration package
  • Quarterly bonuses based on personal performance
  • Corporate fund 
  • Discretionary yearly bonus based on company’s performance 
  • Discount benefit card scheme 
  • Training opportunities for growth and expansion of knowledge

All CVs will be handled with the utmost confidentiality.