On behalf of our client, a multidiscipline marine service provider, we are looking for a Head of Operations to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities:
- Oversees and manages daily operations for ship spare parts supply and delivery
- Ensures effective coordination across Operations, Technical, Purchasing, Logistics, Warehouse, and Commercial teams
- Monitors the full operational cycle from enquiry, procurement, and logistics to final delivery onboard
- Ensures timely and cost-efficient execution of operations
- Leads and supports Operations teams, ensuring performance, accountability, and continuous development
- Monitors staffing levels and maintains operational readiness
- Maintains strong relationships with clients, ship managers/owners, agents, and suppliers
- Handles escalations, urgent requests, and customer issues in a professional manner
- Coordinates with Sales to ensure customer satisfaction and service quality
- Supervises logistics planning, procurement coordination, and global shipment delivery
- Monitors delivery schedules to ensure timely onboard delivery of spare parts
- Ensures compliance with company procedures, safety standards, and contractual obligations
- Maintains accurate documentation, reporting, and records
- Tracks KPIs, service quality, and operational performance, identifying improvement areas
- Prepares reports and supports cost control and budgeting initiatives
- Reviews and improves processes to enhance efficiency and productivity
- Supports strategic initiatives and business development by maintaining operational excellence
Job Requirements:
- Bachelor’s degree in Shipping, Maritime Studies, Business Administration, Logistics, Supply Chain Management, or a related field
- Minimum 5–7 years of experience in shipping, marine operations, or ship spare parts supply
- Previous managerial or team leadership experience within the marine/shipping industry is essential
- Strong understanding of marine spare parts procurement, vessel operations, logistics, and shipping procedures
Benefits
- Competitive salary package
- 13 salaries
- Provident Fund
- Annual Bonus (subject to company policy)
- Professional development and training opportunities
- Dynamic and international working environment
- Career growth opportunities within the organization
All CVs will be handled with the utmost confidentiality.
