IT Engineer

On behalf of Azimuth Radio Technologies, we are looking for an IT Engineer to be based at our offices in Limassol, Cyprus.

Main Duties and Responsibilities

Provision of prompt and efficient IT support to vessels, crew, and onboard support (when needed)
Serves as a first point of contact for client remote assistance
Directs unresolved IT issues to support engineers.
Responsible for setting up workstations with computers and necessary peripheral devices (routers, printers, etc.) for shipboard network systems.
Checks computer hardware (HDD, mouse, keyboards, etc.) to ensure functionality.
Installs and configures appropriate software and functions according to specifications onboard and ashore per client requirements.
Develops and maintains shipboard networks in ways that optimize vessel performance.
Ensures security and privacy of networks and computer systems (shore-based and onboard).
Provides orientation and guidance to users on how to operate new software and computer equipment.
Organizes and schedules upgrades and maintenance without deterring others from completing their work.
Performs troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.).
Performs system and network updates/upgrades.
Monitors performance and ensures system availability and reliability.
Maintains records/logs of repairs and fixes and maintenance schedule.
Identifies computer or network equipment shortages and places orders as well as monitors their delivery.
Liaises with vendors, email providers, and other IT personnel for problem resolution or when new tasks are needed.
Provides out-of-hours / weekend support.

Job Requirements

University Degree in Computer Science or equivalent.
2 – 5 years of relevant experience offering Vessel IT Communication Services.
Knowledge of Microsoft Operating Systems and Applications (MS Windows server, Windows 10, MS Office, Hyper-V, Active Directory), Antivirus, Cisco, UPS, firewall, networking, backup, and replication systems (Certifications will be considered a plus)
Wireless network installation and/or maintenance experience required.
Knowledge and/or experience with onboard Vsat and connectivity solutions.
Knowledge of hardware troubleshooting, data cabling
Knowledge of ship automation systems will be a plus
Ability to multi-task, work well under pressure, and flexibility to work prolonged hours
Troubleshooting and diagnostics skills
Strong analytical and problem-solving skills
Strong verbal and written communication skills

Benefits