On behalf of our client, an IT solution provider, we are looking for an IT Support Engineer, to be based in Limassol, Cyprus.
Main Duties & Responsibilities:
- Provides first-line support to end users for hardware, software, and network issues
- Installs, configures, and maintains workstations, laptops, printers, and other peripherals
- Assists with user account management (Active Directory, Office 365, etc.)
- Troubleshoots basic network issues (LAN/WAN connectivity, Wi-Fi, VPN)
- Maintains IT documentation and updates inventory records
- Escalates complex issues to senior IT staff when required
- Supports software updates, patches, and endpoint security tasks
Job Requirements:
- Diploma/degree in IT, Computer Science, or a related field, or relevant certifications (CompTIA A+, Network+)
- 0–2 years of IT experience, including internships or hands-on lab work
- Knowledge of Jira ticketing systems will be considered an advantage
- Basic knowledge of Windows operating systems
- Familiarity with common office applications (Microsoft Office, email clients)
- Fundamental networking knowledge (TCP/IP, DNS, DHCP)
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- Willingness to learn and take on new challenges
- Fluency in both Greek and English
- Valid driving license
Benefits:
- Competitive salary based on qualifications and experience
- 13th salary
- Opportunities for career development and advancement within a dynamic and innovative IT environment
- Access to continued professional development and certification programs
All CVs will be handled with the utmost confidentiality.
