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Receptionist

On behalf of our client, a broad-spectrum property management service provider, we are looking for a Receptionist to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities:

  • Be part of the Front Desk team and performs on going front desk duties
  • Provides an optimal level of service and hospitality to the guests
  • Acts as the point of reference for tenants or owners who need assistance or information
  • Responds to guests’ needs and requests and resolve issues/complaints/problems in a quick, efficient manner that maintains a high level of customer satisfaction and quality service
  • Completes and maintains any incident reports, daily activity reports or other reports requested by the management
  • Maintains strong relationships with all other departments, administration, housekeeping, maintenance, etc.
  • Having a clear understanding of the rental pooling scheme and which apartments
  • are involved
  • Works closely with the internal teams to handle reservation requests, special events, etc.
  • Computing all client’s billings, accurately post charges to guest rooms and house
  • accounts
  • Provides remote support other projects
  • Receives and transmits messages for clients
  • Assists the Property Administration and the House Manager with all the administration tasks related to the smooth operation of the building

Job Requirements:

  • High School Diploma or Qualification in Office Administration/Hospitality Management
  • Experience in a similar position for 2-3 years
  • Strong working knowledge of relevant computer software including MS Office and booking and payment systems(visa)
  • Outstanding customer services skills
  • Fluent in Greek and English
  • Strong interpersonal and problem-solving abilities
  • Highly responsible and reliable
  • Ability to work well under pressure in a fast-paced environment

Benefits:

  • Attractive remuneration package
  • 13th salary
  • Bonus based on performance 
  • 21 paid annual leaves 
  • Pleasant and friendly working environment

All CVs will be handled with the utmost confidentiality.