Back Office Officer
Back Office Officer
On behalf of our client, a leading forex company, we are looking for a Back Office Officer to be based at their offices in Limassol and Paphos, Cyprus.
Main Duties and Responsibilities
- Oversees the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
- Authorizes client withdrawals based on the company’s thresholds
- Leads the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions
- Resolves internal and external queries in a timely and professional manner
- Leads and ensures effective implementation of know your client (KYC) procedure to all potential and existing clients
- Prepares various regulatory reports related to back-office
- Proactively measures and improves operational processes
- Identifies and enhances internal procedures, systems, and controls
- Communicates with other internal departments and the company’s partners
- Provides a high level of communication and support to the company’s partners and white labels
- Provides regular progress and management reporting, including KPI
- Takes initiative, delegating effectively, and communicating clearly to meet the department’s goals
- In addition to the above duties, the employee may from time to time be required to undertake additional or other duties
Job Requirements
- University degree in Economics/Finance/Business or in a related field (preferable but not a must)
- Previous experience in a similar position will be considered as an advantage
- Good knowledge of Excel and other Microsoft Office tools
- High fluency in English with excellent written and verbal communication skills
- Capacity to work under pressure and with strict deadlines
- Good communication and monitoring skills
- Strong sense of professionalism, organisational and analytical skills
- Self-learner and highly motivated individual
- Ability to work on a rotating shift pattern (5x per week)
Benefits
- Attractive remuneration package
- Quarterly bonuses based on personal performance
- Corporate fund
- Discretionary yearly bonus based on company’s performance
- Discount benefit card scheme
- Training opportunities for growth and expansion of knowledge
All CVs will be handled with the utmost confidentiality.