On behalf of our client, a fast-growing Information & Technology Solutions & Services provider we are looking for a Business Processes Support Officer to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities:
- Assists in the documentation of business processes, workflows, and procedures
- Performs testing of delivered solutions to ensure they meet business requirements and specifications
- Documents and reports any issues or discrepancies found during testing
- Assists in the implementation of new processes and solutions and provides support to staff during transitions and ensures proper understanding and adoption of new procedures
- Collects and analyzes data related to business processes to support decision-making and process improvement initiatives
- Provides training and support to staff on new processes and systems and serves as a point of contact for process-related queries and issues
- Contributes to continuous improvement efforts by providing feedback and suggestions for enhancing processes and solutions
Job Requirements:
- Bachelor’s degree in Operations Management, Engineering, Information Systems or a related field
- Work experience of 2-3 years in business process support, process improvement, as well as solution testing is a plus
- Basic understanding of business process management and improvement
- Strong analytical and problem-solving skills
- Attention to detail and accuracy in documentation and testing
- Effective communication and interpersonal skills
- Ability to work collaboratively with cross-functional teams
- Proficiency in MS Office Suite (e.g., Word, Excel, PowerPoint, Teams)
Benefits:
- A competitive remuneration package
- 13th salary
- Friendly environment
All CVs will be handled with the utmost confidentiality.
