Office Administrator

On behalf of our client, a Speech and Communication Development Centre, we are looking for an Office Administrator to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities:

• Welcomes visitors by greeting and directing them appropriately
• Manages the Centre’s phone calls and appointments 
• Keeps up-to-date calendars and schedules appointments accordingly
• Schedules/reschedules or cancels appointments as needed
• Updates visitors’ records and documents on recent treatments and procedures
• Schedules follow-up appointments and provides telephonic reminders to visitors
• Performs general office duties, such as answering telephones, filing, and faxing.
• Coordinates visitors’ flow, by keeping them informed of expected wait times as necessary
• Ensures reception area is maintained and professional in appearance
• Any other task that might be requested by the management

Job Requirements:

• A Diploma or University Degree will be considered an advantage
• Knowledge of SAP and GESY will be considered an advantage
• Excellent command of Greek and English language
• Excellent knowledge of computer literacy
• Communicational and teamworking skills
• Previous similar working experience will be considered an advantage
• Excellent knowledge of Microsoft Office packages (Outlook, Word, Excel, PowerPoint)
• Strong communication & interpersonal skills
• Exceptional organizational & customer service skills
• Excellent ability to multitask and prioritize tasks
• Professional attitude and appearance
• Positive Attitude

Working Hours:  

Monday: 8:30 AM – 5:30 PM

Tuesday: 12:30 PM – 7:30 PM

Wednesday: 13:30 PM – 7:30 PM

Thursday: 12:30 PM –  7:30 PM

Friday: 08:30 AM – 5:30 PM

Saturday: Two hours per Saturday, or Two Saturdays a Month for four hours 

Benefits:

• Attractive remuneration package
• Pleasant work environment

All CVs will be handled with the utmost confidentiality. 

Customer Support Representative (Hebrew Speaking)

On behalf of our Client, a multinational business process outsourcing provider, we are looking for a Customer Support Representative (Hebrew Speaking) to be based at their offices in Larnaca, Cyprus.

Main Duties and Responsibilities:

• Being part of a team specialized in offering support through written and phone communication
• Troubleshoots the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
• Assists consumers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
• Facilitates resolution for consumers issue and logs the information into the consumers account
• Meets and exceeds our service quality goals, compliance regulations and productivity targets
• Be responsible to follow the direction of management and provide feedback 

Main Requirements:

• Native or proficient level of Hebrew
• Excellent command of English both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
• Analytical and problem-solving skills with strong attention to detail
• Ability to learn and become proficient with internal programs and new software
• Desire to learn and advance, be a curious investigator and problem solver

Benefits:

• Competitive monthly salary 
• Paid training 
• Performance Bonus 
• Special discounts and offers in selected local restaurants, cafés, gyms and much more
• Relocation package available if relocating from abroad 

All CVs will be handled with the utmost confidentiality. 

Customer Support Representative (German Speaking)

On behalf of our Client, a multinational business process outsourcing provider, we are looking for a Customer Support Representative (German Speaking) to be based at their offices in Larnaca, Cyprus.

Main Duties and Responsibilities:

• Being part of a team specialized in offering support through written and phone communication
• Troubleshoots the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
• Assists consumers in setting up service repair for their appliances, check the availability of technicians and makes appointments for service calls
• Facilitates resolution for consumers issue and logs the information into the consumers account
• Meets and exceeds our service quality goals, compliance regulations and productivity targets
• Be responsible to follow the direction of management and provide feedback 

Main Requirements

• Native or proficient level of German
• Excellent command of English both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
• Analytical and problem-solving skills with strong attention to detail
• Ability to learn and become proficient with internal programs and new software
• Desire to learn and advance, be a curious investigator and problem solver

Benefits:

• Competitive monthly salary 
• Paid training 
• Performance Bonus 
• Special discounts and offers in selected local restaurants, cafés, gyms and much more
• Relocation package available if relocating from abroad 

All CVs will be handled with the utmost confidentiality. 

Customer Service Consultant (Dutch Speaking)

On behalf of our Client, a multinational business process outsourcing provider, we are looking for a Customer Service Consultant (Dutch Speaking) to be based at their offices in Larnaca, Cyprus.

Main Duties and Responsibilities

• Being part of a team specialized in offering support through written and phone communication
• Troubleshoots the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
• Assists consumers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
• Facilitates resolution for consumers issue and logs the information into the consumers account
• Meets and exceeds our service quality goals, compliance regulations and productivity targets
• Be responsible to follow the direction of management and provide feedback 

Main Requirements

• Native or proficient level of Dutch 
• Excellent command of English both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
• Analytical and problem-solving skills with strong attention to detail
• Ability to learn and become proficient with internal programs and new software
• Desire to learn and advance, be a curious investigator and problem solver

Benefits

• Competitive monthly salary 
• Paid training 
• Performance bonus 
• Special discounts and offers in selected local restaurants, cafés, gyms and much more
• Relocation package available if relocating from abroad 

All CVs will be handled with the utmost confidentiality.