Job Sector: Customer Service
Customer Support Representative (Hebrew Speaking)
Customer Support Representative (Hebrew Speaking)
On behalf of our Client, a multinational business process outsourcing provider, we are looking for a Customer Support Representative (Hebrew Speaking) to be based at their offices in Larnaca, Cyprus.
Main Duties and Responsibilities:
- Being part of a team specialized in offering support through written and phone communication
- Troubleshoots the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
- Assists consumers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
- Facilitates resolution for consumers issue and logs the information into the consumers account
- Meets and exceeds our service quality goals, compliance regulations and productivity targets
- Be responsible to follow the direction of management and provide feedback
Main Requirements:
- Native or proficient level of Hebrew
- Excellent command of English both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
- Analytical and problem-solving skills with strong attention to detail
- Ability to learn and become proficient with internal programs and new software
- Desire to learn and advance, be a curious investigator and problem solver
Benefits:
- Competitive monthly salary
- Paid training
- Performance Bonus
- Special discounts and offers in selected local restaurants, cafés, gyms and much more
- Relocation package available if relocating from abroad
All CVs will be handled with the utmost confidentiality.
Job Summary
Larnaca
29/03/2022
Customer Service
Permanent
Customer Support Representative (German Speaking)
Customer Support Representative (German Speaking)
On behalf of our Client, a multinational business process outsourcing provider, we are looking for a Customer Support Representative (German Speaking) to be based at their offices in Larnaca, Cyprus.
Main Duties and Responsibilities:
- Being part of a team specialized in offering support through written and phone communication
- Troubleshoots the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
- Assists consumers in setting up service repair for their appliances, check the availability of technicians and makes appointments for service calls
- Facilitates resolution for consumers issue and logs the information into the consumers account
- Meets and exceeds our service quality goals, compliance regulations and productivity targets
- Be responsible to follow the direction of management and provide feedback
Main Requirements
- Native or proficient level of German
- Excellent command of English both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
- Analytical and problem-solving skills with strong attention to detail
- Ability to learn and become proficient with internal programs and new software
- Desire to learn and advance, be a curious investigator and problem solver
Benefits:
- Competitive monthly salary
- Paid training
- Performance Bonus
- Special discounts and offers in selected local restaurants, cafés, gyms and much more
- Relocation package available if relocating from abroad
All CVs will be handled with the utmost confidentiality.
Job Summary
Larnaca
29/03/2022
Customer Service
Permanent
Store Cashier
Store Cashier
On behalf of our client, a leading retail company in the technology industry, we are looking for a Store Cashier to be based at their shops in Nicosia and Paphos.
Main Duties and Responsibilities
- Handles transactions and procedures
- Informs customers about the company’s services
- Promotes company’s services
- Excellent customer service
- Presents a fully equipped register area
- Participates in the development maintenance of the company’s competitive advantage
- Builds relationships with colleagues and associates
Main Requirements
- University degree will be considered an advantage
- Minimum 1-2 years of experience in a similar position
- Good knowledge of cash programs or applications (ERP)
- Experience in transactions (credit card and debit loans etc.)
- Computer skills
- Very good command of the English language
- Mathematical thinking
- Organizational skills
- Flexibility and adaptability
- Excellent communication skills
- Attention to detail
Benefits
- A competitive remuneration package
- 13th salary
- 21 days annual leave
- Excellent working environment
- Training opportunities
All CVs will be handled with the utmost confidentiality.
Job Summary
Cyprus
10/02/2022
Customer Service
Permanent
Customer Service Consultant (Dutch Speaking)
Customer Service Consultant (Dutch Speaking)
On behalf of our Client, a multinational business process outsourcing provider, we are looking for a Customer Service Consultant (Dutch Speaking) to be based at their offices in Larnaca, Cyprus.
Main Duties and Responsibilities
- Being part of a team specialized in offering support through written and phone communication
- Troubleshoots the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
- Assists consumers in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
- Facilitates resolution for consumers issue and logs the information into the consumers account
- Meets and exceeds our service quality goals, compliance regulations and productivity targets
- Be responsible to follow the direction of management and provide feedback
Main Requirements
- Native or proficient level of Dutch
- Excellent command of English both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Ability to evaluate customer complaints, assess alternatives, and make solid, consistent decisions and/or recommendations as required
- Analytical and problem-solving skills with strong attention to detail
- Ability to learn and become proficient with internal programs and new software
- Desire to learn and advance, be a curious investigator and problem solver
Benefits
- Competitive monthly salary
- Paid training
- Performance bonus
- Special discounts and offers in selected local restaurants, cafés, gyms and much more
- Relocation package available if relocating from abroad
All CVs will be handled with the utmost confidentiality.
Job Summary
Larnaca
15/11/2021
Customer Service
Permanent
Sales Assistants (Full time & Part time)
Sales Assistants (Full time & Part time)
On behalf of our client, a leading retail company in the technology industry, we are looking for Sales Assistants (Full time & Part time) to be based at their shops in Nicosia, Limassol, Larnaca and Paphos.
Main Duties and Responsibilities
- Responsible for arrangement, preparation and cleaning of the sales area
- Communicates and cooperates with the other commercial and back office sections of the store
- Customer service – Presentation and description of products and services
- Sales of products and services based on department / store objectives
- Telephone customer service for reservations, orders, shipments
- Monitors the development for new products and services
- Monitors the competition
Main Requirements
- University degree in any relevant field will be considered an advantage
- Experience in home appliances or culture (toys, books, stationery) or technology (mobile, gaming, IT)
- Computer Skills
- Very good command of the English language
- Ability to work under pressure
- Flexibility and adaptability
- Result oriented and negotiation skills
- Available to work on weekends and public holidays (rotation)
Benefits
- A competitive remuneration package
- 13th salary
- 21 days annual leave
- Sales targets based bonus
- 5 working days – 2 days off
All CVs will be handled with the utmost confidentiality.
Job Summary
Cyprus
03/11/2021
Customer Service
Permanent