On behalf of Azimuth Radio Technologies, we are looking for a Marine Service Engineer to be based at our office in Hamburg, Germany
Main Duties and Responsibilities
- Represents Azimuth Radio Technologies in the best possible way regarding performance, attitude, safety, quality, and customer service
- Ensures execution of all service jobs assigned
- Communicates with Company clients, agents, vessels, and makers to ensure service attendance and success of jobs
- Coordinates and assigns physical or remote service engineers to clients confirmed requested services
- Prepares jobs in terms of attendance, spare parts, and logistics required for a successful job
- Ensures all necessary documentation is rendered and supported including materials to the highest standard
- Ensures completion of all service reports required for each job
- Obtains further technical advice, if required even if necessary, to reach out to Makers.
- Identifies and assists in training to enhance competency
- Recommends and creates opportunities to learn new skills, both technical and soft for self and team members
- Adheres to policies, regulations, and standards relating to the Company’s principles of best business practice
- Analyses concerns of customers and proposes solutions
- Attends team meetings
- Maintains tools and machinery used for the execution of jobs in a safe and proper manner
- Supports colleagues to generate more leads resulting in increased revenue for the company
- Ensures updated technical bulletins, service/installation manuals, and important technical information are available
- Identifies spares /accessories availability, and forecast requirements to reduce the probability of losing revenue and ensure a first-time fix success
- Ensures compliance with export requirements
- Performs surveys, repairs, maintenance, troubleshooting, and inspections of ship radio communications and bridge navigational equipment and installations, always based on holding relevant qualifications, accreditations, and / or experience
Job Requirements
- University degree in Marine Engineering or other equivalent studies
- Minimum 3-5 years of relevant experience
- Seagoing would be considered an advantage
- Excellent command of the English language
- Computer proficiency in word processing, spreadsheets, and communication (e.g. Microsoft Word, Excel, Outlook)
Benefits
- Attractive remuneration package
- Flexible working hours
- Hybrid working model
- Corporate events
All CVs will be handled with the utmost confidentiality.
