On behalf of our client, a leading aviation services company, we are looking for a Check-in Agent to be based at their offices in Paphos, Cyprus.
Main Duties and Responsibilities
- Greets and checks-in passengers
- Inspects and verifies all passenger documentation
- Issues boarding passes and baggage labels
- Manages passenger baggage processing including handling and fee calculation
- Performs passengers’ boarding
- Makes public address announcements as required
- Prepares passengers for aircraft boarding at the direction of the flight crew
- Processes and boards passengers in the departure/gate area inspecting all required documentation
- Responds to passenger questions, concerns and/or complaints
- Complies with all airport authority and carrier security requirements and Swissport policies & procedures
- Produces all required, work-related documentation
Job Requirements
- College/ University Degree or equivalent is an advantage
- Previous working experience in customer service will be considered as an advantage
- Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
- Excellent communication skills (written and verbal) in Greek & English
- Computer literate (Microsoft Office)
- Attentive to detail and numerate
Benefits
- Competitive Compensation package
- Provision of 13th Salary
- Paid Overtime
- Double pay and additional day OFF offered for Public Holidays
- Dynamic and friendly working environment
- Opportunities for development t and career advancement
All CVs will be handled with the utmost confidentiality.
