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Customer Support Officer

On behalf of our client, a licensed Financial Services Company and an Electronic Money Institution , we are looking for a Customer Support Officer to be based at their offices in Nicosia, Cyprus.

Main Duties and Responsibilities:

  • Deals with customer requests
  • Handle customers’ administrative matters
  • Communicates with clients for KYC (know your client) documentation
  • Liaises with different departments for client matters
  • Provides support to the sales department
  • Performs any related work as assigned

Job Requirements:

  • Preferably, a degree in a business-related subject with knowledge of either banking, finance, or economics
  • Previous experience in banking, financial services, or another relevant industry will be considered an advantage
  • Holder of the CySEC certificate of professional competence will be considered an advantage
  • Be fluent in the Greek and English languages
  • Excellent communication skills
  • Computer Literate

Benefits:

  • A competitive remuneration package
  • Professional development and training allowance
  • Employer’s contribution to a provident fund
  • Private medical insurance for the whole family
  • Paid parking
  • Frequent corporate events and activities
  • Free snacks and beverages

All CVs will be handled with the utmost confidentiality.