Japanese Support Representative (Remote work)

On behalf of our client, a leading forex company, we are looking for a Japanese Support Representative (Remote work) to be based at their offices in Limassol, Cyprus.

Main Duties & Responsibilities

• Provides customer service in professional manner to our Japanese client 
• Develops friendly and constructive relationships with clients to increase the customer satisfaction 
• Identifies the issues and takes swift, necessary actions to solve them 
• Handles multiple tasks simultaneously
• In addition to the above duties, the employee may from time to time be required to undertake additional or other duties

Job Requirements

• Previous experience in a similar position will be considered as an advantage
• High fluency in Japanese and English with excellent written and verbal communication skills
• Good communication and monitoring skills
• Strong sense of professionalism, organisational and analytical skills
• Self-learner and highly motivated individual 

Benefits

• Attractive remuneration package
• Quarterly bonuses based on personal performance
• Corporate fund 
• Discretionary yearly bonus based on company’s performance 
• Discount benefit card scheme 
• Training opportunities for growth and expansion of knowledge
• Paid 21 days holidays per year

All CVs will be handled with the utmost confidentiality.