Hungarian Speaking Customer Experience Officer

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Hungarian Speaking Customer Experience Officer

On behalf of our Client, a leading Forex company with offices around the world, we are looking for a Hungarian Speaking Customer Experience Officer, to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

Deals with clients’ inquiries via live chat, email and telephone
Performs personal clientele analysis and takes actions as required
Handles client inquiries appropriately and ensures that high level service is provided
Promotes available products and services to clients
Develops and maintains excellent relationships with prospective and existing clients
Cooperates effectively with other departments as required
Contributes to team effort by achieving targeted results
Works on shift schedule

Job Requirements

Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Hungarian speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required

Benefits

Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

28/07/2022

Customer Support

Permanent

Apply Now

Hungarian Speaking Customer Experience Officer (Limassol)

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Customer Support Officer (Farsi speaking – Rotational shift work) (Limassol)

French Speaking Customer Experience Officer

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French Speaking Customer Experience Officer

On behalf of our Client, a leading Forex company with offices around the world, we are looking for a French Speaking Customer Experience Officer, to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

Deals with clients’ inquiries via live chat, email and telephone
Performs personal clientele analysis and takes actions as required
Handles client inquiries appropriately and ensures that high level service is provided
Promotes available products and services to clients
Develops and maintains excellent relationships with prospective and existing clients
Cooperates effectively with other departments as required
Contributes to team effort by achieving targeted results
Works on shift schedule

Job Requirements

Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent French speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required

Benefits

Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

28/07/2022

Customer Support

Permanent

Apply Now

Hungarian Speaking Customer Experience Officer (Limassol)

French Speaking Customer Experience Officer (Limassol)

Arabic Speaking Customer Experience Officer (Limassol)

Customer Support Officer (Farsi speaking – Rotational shift work) (Limassol)

Arabic Speaking Customer Experience Officer

Back to Search Results

Arabic Speaking Customer Experience Officer

On behalf of our Client, a leading Forex company with offices around the world, we are looking for an Arabic Speaking Customer Experience Officer, to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

Deals with clients’ inquiries via live chat, email and telephone
Performs personal clientele analysis and takes actions as required
Handles client inquiries appropriately and ensures that high-level service is provided
Promotes available products and services to clients
Develops and maintains excellent relationships with prospective and existing clients
Cooperates effectively with other departments as required
Contributes to team effort by achieving targeted results
Works on shift schedule

Job Requirements

Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent Arabic speaker with excellent oral and written skills in English
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required

Benefits

Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

28/07/2022

Customer Support

Permanent

Apply Now

Hungarian Speaking Customer Experience Officer (Limassol)

French Speaking Customer Experience Officer (Limassol)

Arabic Speaking Customer Experience Officer (Limassol)

Customer Support Officer (Farsi speaking – Rotational shift work) (Limassol)

Turkish Speaking Customer Experience Officer

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Turkish Speaking Customer Experience Officer

On behalf of our Client, a leading Forex company with offices around the world, we are looking for a Turkish Speaking Customer Experience Officer, to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

Deals with clients’ inquiries via live chat, email and telephone
Performs personal clientele analysis and takes actions as required
Handles client inquiries appropriately and ensures that a high level of service is provided
Promotes available products and services to clients
Develops and maintains excellent relationships with prospective and existing clients
Cooperates effectively with other departments as required
Contributes to team effort by achieving targeted results

Job Requirements

University Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Excellent oral and written skills in Turkish
Ability to multitask and maintain a high-level of organization
Outstanding communication and interpersonal skills
Excellent computer literacy
Valid work permit required

Benefits

Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

28/07/2022

Customer Support

Permanent

Apply Now

Hungarian Speaking Customer Experience Officer (Limassol)

French Speaking Customer Experience Officer (Limassol)

Arabic Speaking Customer Experience Officer (Limassol)

Customer Support Officer (Farsi speaking – Rotational shift work) (Limassol)

Customer Support Officer (Farsi speaking – Rotational shift work)

Back to Search Results

Customer Support Officer (Farsi speaking – Rotational shift work)

On behalf of our Client, a leading forex company, we are looking for a Customer Support Officer (Farsi speaking – Rotational shift work) to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

Effectively manages the company chats, e-mails and calls
Identifies and assesses customer’s needs to achieve satisfaction
Receives and handles inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal
Offers support to the lead/client within the specified time frame
Updates CRM and keeps records of all communications and action taken
Interacts with other departments to solve inquires raised by clients that requires further investigation by sending tasks
Follows up with clients and schedule call backs to ensure optimum results and customer satisfaction
Works independently and in teams
Follows standard processes and procedures

Main Requirements

Experience/background in Forex and the Financial Market is a plus
Excellent command of the English and Farsi languages, both verbal and written
Proficiency in the use of Microsoft Office Word, Excel, Outlook
Strong phone contact handling skills and active listening
Ability to work under pressure and meet deadlines
Excellent communication and presentation skills
Flexible to work on a weekly rotating shifts (morning/ afternoon/ night)

Benefits

A competitive remuneration package
13th salary
Provident fund
Medical Insurance Scheme
Modern working space at a central and convenient location of Limassol
Friendly multinational environment
Opportunities for professional learning and growth

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

03/02/2022

Customer Support

Permanent

Apply Now

Hungarian Speaking Customer Experience Officer (Limassol)

French Speaking Customer Experience Officer (Limassol)

Arabic Speaking Customer Experience Officer (Limassol)

Customer Support Officer (Farsi speaking – Rotational shift work) (Limassol)

Job Sector: Customer Support

Hungarian Speaking Customer Experience Officer

Back to Search Results