Client Relations Manager

Client Relations Manager

On behalf of our Client, a leading FinTech company, we are looking for a Client Relations Manager to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

  • Provides existing and prospective clients the highest level of service in a timely manner
  • Promotes the company’s financial products and services
  • Achieves daily and monthly KPIs through contacting clients via phone, emails, and other communication channels
  • Develops business relationships with existing and prospective clients and partners
  • Keeps up to date with the financial markets and communicate these to clients

Job Requirements

  • Fluency in English (both verbal and written)
  • Fluency in one or more of these languages: German, Italian, Portuguese, Arabic, Hungarian, Polish language (both verbal and written)
  • Experience within the Fintech industry
  • Outstanding negotiation & communication skills
  • Strong & Enthusiastic personality, and problem-solving skills
  • Ability to work in a high-pressure and fast-moving environment
  • Experience delivering client-focused solutions to customer needs
  • Professionalism, work ethic, and a team player
  • Computer literate, good capacity of Microsoft Office applications
  • Flexible to work on Cyprus Public Holidays, based on rotation

Benefits

  • An attractive remuneration package based on experience and qualifications
  • Medical insurance coverage after completion of probation period
  • Provident fund after completion of probation period
  • Friendly Working Environment with free coffee and fruits
  • Amazing opportunities for personal and career growth
  • Professional Body Subscriptions Allowance
  • Parking Allowance

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

29/11/2022

Sales & Business Development

Permanent

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Business Development Manager (South Africa)

Business Development Manager (South Africa)

On behalf of our client, a leading forex company, we are looking for a Business Development Manager (South Africa) be based at their offices in Limassol, Cyprus.

Main Duties & Responsibilities

  • Creates partnerships in new or established markets
  • Assists with the on-boarding of partners
  • Represents the company at industry events and stays updated on industry trends
  • Presents and demonstrates products using solid arguments to existing and prospective customers
  • Establishes, develops, and maintains positive business and customer relationships
  • Uses a professional network to generate new business
  • Identifies new business opportunities, initiates business development activities, develops, and manages key client relationships among others
  • Maintains a strong development pipeline according to the company’s strategy
  • Analyzes the market’s potential and status reports
  • Coordinates relevant departments with marketing programs
  • Keeps up to date with the financial markets daily

Job Requirements

  • At least 1 year of previous experience in Business Development within the financial industry
  • Experience in Forex Industry is a must
  • High fluency in English with excellent written and verbal communication skills
  • Existing network of partners
  • Knowledge of Financial markets  
  • Any additional language will be a plus
  • Strong client relationship management skills
  • Excellent communication and negotiation skills
  • Excellent ability to multitask

Benefits

  • Attractive remuneration package
  • Commission Scheme
  • Quarterly bonuses based on personal performance
  • Corporate fund 
  • Discretionary yearly bonus based on company’s performance 
  • Discount benefit card scheme 
  • Training opportunities for growth and expansion of knowledge
  • Paid 21 days holidays per year

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

11/11/2022

Sales & Business Development

Permanent

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Business Development Manager

Business Development Manager

On behalf of our Client, a leading FinTech company, we are looking for a Business Development Manager to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

  • Introduces new business to the company and maintains good relationships with an existing one
  • Prepares business development strategies focused on financial gain in specific markets
  • Researches and engages in the market for potential partnerships
  • Arranges offline and online meetings with partners and clients to drive business development
  • Prepares annual business projections and always meets projected targets
  • Handles individual budgets

Job Requirements

  • University degree in Business, Finance, Economics, Sales, or any other relevant field
  • Proven working experience as a business development manager, sales executive, or a relevant role
  • Have an established connection of clients and/or partners with the Check and Slovak Market
  • Fluency in the English language (both written and verbal)
  • Fluency in one of these languages: German, Arabic, Italian, Spanish, Portuguese, Thai, Slovakian, Polish (both written and verbal)
  • Excellent communication, networking, and negotiation skills
  • Excellent knowledge of MS Excel
  • Strong Analytical skills
  • Organized with a high attention to detail
  • Ability to work under pressure and in a fast-paced environment

Benefits

  • An attractive remuneration package based on experience and qualifications
  • Medical insurance coverage after completion of probation
  • Provident Fund after completion of probation 
  • Friendly Working Environment with free coffee and fruits
  • Amazing opportunities for personal and career growth
  • Professional Body Subscriptions Allowance
  • Training, Learning & Development Opportunities
  • Parking Allowance

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

03/11/2022

Sales & Business Development

Permanent

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Relationship Manager

Relationship Manager

On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Relationship Manager to be based at their offices in Nicosia, Cyprus.

Main Duties and Responsibilities

  • Ensures that the Company’s policies and procedures are followed, including audit requirements, confidentiality, AML/CTF,  information security and data privacy of the Company’s customers and end users
  • Builds and maintains lasting relationships with the Company’s customers as the primary point of contact in the onboarding and integration process
  • Responds to customer enquiries using various communication mediums as an active member of the relationship team
  • Works closely with software development, technical support, underwriting, sales & marketing and product teams to deliver exceptional customer experiences
  • Produces regular reporting, including analyses of statistical data on query trends, peak times etc. and records data based on customer pain points
  • Follows up with customers and identifies up-sale and new revenue possibilities, whilst identifying churn risks
  • Performs product and feature demos, user training, and public-facing webinars
  • Solves Tier 1technical issues and escalates issues to technical support and other internal teams as needed

 

Job Requirements

  • Degree in Business or Management
  • Strong dedication to quality customer service
  • Previous experience in a similar position will be considered an advantage
  • Knowledge of Excel and Word for Windows
  • Be fluent in Greek and English language
  • Knowledge of other languages will be considered an advantage
  • Ability to handle multiple tasks and to work under pressure
  • Must be a team player with the ability to work independently with minimal supervision

Benefits

  • Competitive Salary
  • Private health insurance plan participation
  • Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers.
  • Continuous personal development international training opportunities with certification

All CVs will be handled with the utmost confidentiality.

Job Summary

Nicosia

25/10/2022

Sales & Business Development

Permanent

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Business Development Manager

Business Development Manager

On behalf of our client, a leading forex company, we are looking for a Business Development Manager be based at their offices in Limassol, Cyprus.

Main Duties & Responsibilities

  • Creates affiliate/IB partnerships in new or established markets
  • Assists with the on-boarding of IB’s/affiliates
  • Represents the company at industry events and stays updated on industry trends
  • Presents, promotes, and sells products/services using solid arguments to existing and prospective customers
  • Establishes, develops, and maintains positive business and customer relationships
  • Uses a professional network to generate new business
  • Identifies new business opportunities, initiates business development activities, develops, and manages key client relationships among others
  • Achieves agreed upon sales targets and outcomes within schedule
  • Maintains a strong development pipeline according to the company’s strategy
  • Analyzes the territory/market’s potential, tracks sales and statuses reports
  • Coordinates sales efforts with marketing programs
  • Keeps up to date with the financial markets daily

Job Requirements

  • Previous experience in Business Development or Sales within the forex Industry
  • Existing network of IBs is a big advantage
  • Knowledge of Financial markets  
  • High fluency in English with excellent written and verbal communication skills
  • Any additional language will be a plus
  • Strong client relationship management skills
  • Excellent communication and negotiation skills
  • Excellent ability to multitask

Benefits

  • Attractive remuneration package
  • Commission Scheme
  • Quarterly bonuses based on personal performance
  • Corporate fund 
  • Discretionary yearly bonus based on company’s performance 
  • Discount benefit card scheme 
  • Training opportunities for growth and expansion of knowledge
  • Paid 21 days holidays per year

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

13/09/2022

Sales & Business Development

Permanent

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Business Development Manager (Japanese Speaking)

Business Development Manager (Japanese Speaking)

On behalf of our client, a leading forex company, we are looking for a Business Development Manager (Japanese Speaking – Remotely).

Main Duties & Responsibilities

  • Creates affiliate/IB partnerships in new or established markets
  • Assists with the on-boarding of IB’s/affiliates
  • Represents the company at industry events and stays updated on industry trends
  • Presents, promotes, and sells products/services using solid arguments to existing and prospective customers
  • Establishes, develops, and maintains positive business and customer relationships
  • Uses a professional network to generate new business
  • Identifies new business opportunities, initiates business development activities, develops, and manages key client relationships among others
  • Achieves agreed upon sales targets and outcomes within schedule
  • Maintains a strong development pipeline according to the company’s strategy
  • Analyzes the territory/market’s potential, tracks sales and statuses reports
  • Coordinates sales efforts with marketing programs
  • Keeps up to date with the financial markets daily

Job Requirements

  • Previous experience in Business Development or Sales within the forex industry
  • Existing network of IBs is a big plus
  • Knowledge of Financial markets  
  • High fluency in Japanese and English with excellent written and verbal communication skills
  • Strong client relationship management skills
  • Excellent communication and negotiation skills
  • Excellent ability to multitask

Benefits

  • Attractive remuneration package
  • Commission Scheme
  • Quarterly bonuses based on personal performance
  • Corporate fund 
  • Discretionary yearly bonus based on company’s performance 
  • Discount benefit card scheme 
  • Training opportunities for growth and expansion of knowledge
  • Paid 21 days holidays per year

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

30/08/2022

Sales & Business Development

Permanent

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Business Development Manager

Business Development Manager

On behalf of our client, a forex company, we are looking for a Business Development Manager to based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

  • Builds, develops and maintains strong professional business relationships with clients mainly by phone, email and social networks
  • Promotes the Company’s products and services in an effective and efficient manner as to maintain an adequately high sales conversion ratio as stipulated by the KPIs set by the Company
  • Researches, initiates and executes plans to develop partnerships with online affiliates, affiliates networks and Introducing Brokers (IBs) 
  • Handles leads generated and then contacts these prospective clients and sells the Company’s services
  • Provides clients with ongoing updates on the market, investment strategy, positioning and account performance
  • Provides existing and potential clients with general information regarding the Company’s platform and other services offered
  • Assists clients with any platform/trading-related queries
  • Provides training to clients on the Company’s products (including webinars) and trading systems
  • Provides quality and efficient live support to existing and potential clients
  • Meets daily, weekly and monthly targets set by the Company
  • Identifies business development opportunities for the Company
  • Liaises with the relevant department in the cases where clients have queries on specific issues related to that department and forwards clients’ complaints to the relevant department
  • Provides troubleshooting and support for the basic functions of the trading platform
  • Manages welcome calls/call back requests
  • Posts information regarding Company’s products and services to relevant forums
  • Follows up on queries and provides feedback to clients ensuring that they receive the best level of service
  • Demonstrates the ability to interact and cooperates with colleagues, builds trust, communicates effectively, drives execution, focus on the customer, and demonstrates high integrity/meeting the company’s core values 
  • Follows the guidelines set by the compliance department according to CySEC requirements
  • In addition to these duties, the Employee may be required to undertake additional or other duties within his capacity to meet the needs of the Employer’s business

Job Requirements

  • University degree in Business Administration or related field
  • Experience in business development or sales within the financial sector is a must 
  • Experience as a business development manager, sales executive or in a relevant role
  • Excellent command of English
  • Excellent command of Portuguese or German or Vietnamese will be considered an advantage 
  • Proven sales track record 
  • Strong negotiation and networking skills
  • Excellent verbal and written communication skills
  • Ability to work under pressure

Benefits

  • Competitive remuneration package
  • Medical insurance
  • Rewarding company culture
  • Friendly multinational environment 

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

26/07/2022

Sales & Business Development

Permanent

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International Administrator

International Administrator

On behalf of our Client, a leading Forex company with offices around the world, we are looking for an International Administrator to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

  • Handles client inquiries and ensures that high level services are provided
  • Stays abreast with the latest developments, products, marketing promotions and the relevant terms and conditions, and communicates them over to clients
  • Ensures compliance with the Company’s legal guidelines and compliance procedures
  • Produces relevant analysis and reports
  • Provides suggestions on system enhancements
  • Proposes and introduces new ideas for the improvement of the department’s operations
  • Provides training and monitoring the performance of the team members
  • Makes conscious efforts to keep team members motivated, committed and focused on their targets
  • Holds frequent meetings with team members
  • Contributes to team effort by achieving targeted results
  • Cooperates effectively with other departments as necessary
  • Spends significant time travelling abroad (up to 10 months per year)

Job Requirements

  • University degree in any business- related field
  • Fluency in English and Greek
  • Flexibility to work in a multicultural environment
  • Excellent people management skills
  • Reliable, with integrity of character and strong business acumen
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy

Benefits

  • Attractive remuneration package plus performance related reward
  • Travel allowance for the months abroad
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

 

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

29/12/2021

Sales & Business Development

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Sales Manager

Sales Manager

On behalf of our Client, a leading Investment Firm and Payment Institution, we are looking for a Sales Manager to be based at their offices in Nicosia, Cyprus.

Main Duties and Responsibilities

  • Promotes the Company’s products to prospective corporate clients 
  • Targets prospective corporate clients through research and personal contacts 
  • Manages the relationship with existing clientele 
  • Assists new and existing clients in the opening of accounts and/or obtains all necessary documentation 
  • Participates in networking events either in Cyprus or abroad

Job Requirements

  • University degree in any Business related subject 
  • At least 2 years of experience in a related position in Cyprus 
  • Previous experience in the Banking or Financial Services industry in Cyprus will be considered an advantage
  • Fluent in Greek and English language. Any other language will be considered an advantage
  • Strong communication and presentation skills
  • Strong selling and customer support skills
  • Team player with the ability to work under pressure
  • Computer literate 

Benefits

  • A competitive remuneration package
  • Commission based scheme 
  • Medical insurance scheme
  • Provident Fund 
  • Continuous personal development and training opportunities

All CVs will be handled with the utmost confidentiality.

Job Summary

Nicosia

23/12/2021

Sales & Business Development

Permanent

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Sales Manager

Sales Manager

On behalf of our Client, a leading Investment Firm and Payment Institution, we are looking for a Sales Manager to be based at their offices in Limassol, Cyprus.

Main Duties and Responsibilities

  • Promotes the Company’s products to prospective corporate clients 
  • Targets prospective corporate clients through research and personal contacts 
  • Manages the relationship with existing clientele 
  • Assists new and existing clients in the opening of accounts and/or obtains all necessary documentation 
  • Participates in networking events either in Cyprus or abroad

Job Requirements

  • University degree in any Business related subject 
  • At least 2 years of experience in a related position in Cyprus 
  • Previous experience in the Banking or Financial Services industry in Cyprus will be considered an advantage
  • Fluent in Greek and English language. Any other language will be considered an advantage
  • Strong communication and presentation skills
  • Strong selling and customer support skills
  • Team player with the ability to work under pressure
  • Computer literate 

Benefits

  • A competitive remuneration package
  • Commission based scheme 
  • Medical insurance scheme
  • Provident Fund 
  • Continuous personal development and training opportunities

All CVs will be handled with the utmost confidentiality.

Job Summary

Limassol

06/07/2021

Sales & Business Development

Permanent

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