City : Nicosia
HR Manager
HR Manager
On behalf of our client, a well-established boutique firm that specializes in Tax planning and advisory, we are looking for an HR Manager to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities:
- Plans, implements and manages the overall Talent Acquisition strategy (e.g., job descriptions, job posting, CV scanning, Interviewing, vetting candidates)
- Provides counselling and support on policies and procedures
- Manages and implements the onboarding and offboarding process
- Plans, coordinates and implements training programs for the personnel
- Identifies the training needs of employees and drafts the yearly training plan
- Draws up plans for productivity improvements
- Manages and implements the performance evaluation and rewards system
- Researches for best practices and makes suggestions for strengthening the team spirit of the organization
- Deals with employee requests regarding human resources issues, rules, and regulations with dignity
- Drafts reports and analyses data on time attendance, annual leaves, training, etc.
- Plans and coordinates corporate parties and employee wellness activities
- Maintains employee records and paperwork
Job Requirements:
- Degree in Human Resources or a related field
- Minimum of 5 years of related experience
- Working knowledge of HR practices, policies and procedures
- Excellent interpersonal communication skills in English and Greek languages both oral and written
- Flexibility and adaptability
- Organizational skills and time management
- IT literate
Benefits:
- An attractive and competitive remuneration package in accordance with qualifications and practicable experience
- Bonus based on performance
- Five days of paid sick leave per year
- Flexible working hours
- Opportunities for professional growth and advancement
- Training events that will help both your personal and professional development.
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
15/03/2023
Human Resources
Permanent
Related Jobs
Disputes Associate
Disputes Associate
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Disputes Associate to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Is up to date with the network regulatory requirements and client guidelines
- Monitors systems to detect possible fraudulent behaviour related to card usage
- Contacts cardholders to investigate possible fraud
- Delivers excellent customer experience with proper etiquette on inbound and outbound enquiries with clients and cardholders
- Tracks and acts on cases within timeframes based on regulatory guidelines and client requirements
- Makes recommendations to implement changes in Company’s continuous efforts to improve processes
- Understands compliance and verification procedures to effectively process cardholder information
- Responds to inquiries from internal and external stakeholders regarding chargeback requirements, system processing and functionality, dispute lifecycle, claim status, and data input
- Enters data into client-specific systems to accurately record and keep track of cardholder, card, transaction, and case information
Job Requirements
- Minimum 5 years dealing with issuing disputes from the consumers and dealing with internal stakeholders
- Knowledge of Dinners/ Discover network operating regulations
- Strong communication skills (written and oral)
- Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
14/03/2023
Legal & Compliance
Permanent
Copywriter
Copywriter
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Copywriter to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Writes compelling copy across all marketing channels, including website copy, email campaigns, blog posts, video scripts & social media
- Edits and proofs work to ensure high editorial standards are met across all content outputs
- Develops and implements brand tone of voice
- Drives brand consistency across all company communications
- Edits and proofreads all copy before it goes live
- Develops and maintains the brand voice and tone
- Researches and uses SEO-driven marketing to guide all copy decisions
- Thrives in a fast-paced work environment and meets tight deadlines
- Sees projects through the whole creative lifestyle, from inception to deployment
- Uses popular digital marketing tools, including content management software, search engine optimization software
Job Requirements
- Bachelor’s degree in English, Journalism, Marketing, or Communications
- 3-5 years experience in content marketing or copywriting, preferably with experience in the financial space
- Knowledge of Microsoft Office Applications
- Strong creative thinking skills and ability to think conceptually
- Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
- Proven ability to demonstrate brand voice
- Strong attention to detail
- Excellent portfolio of work
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
14/03/2023
Marketing
Permanent
Product Manager
Product Manager
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Product Manager to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Manages the card issuing product, including business model to achieve profitability, across debit, credit and pre-paid models, in UK, EEA and AU
- Manages relationship with Card Schemes (Mastercard experience essential)
- Develops and executes program manager and partner strategy
- Develops and manages the delivery of initiatives that support revenue growth or reduce expenses, including providing recommendations to ensure products are relevant and compelling for the target market
- Manages relevant servicing communications to customers, primarily as related to projects, regulatory and scheme mandates
- Oversees Acquisition and Portfolio activity across various channels to meet financial and business objectives
- Acts as the liaison between program Managers and internal teams, to ensure smooth campaign execution and Partner involvement
- Guarantees all Credit Card material represents the product range accurately, including providing final approval of all customer-facing communications and acting as the brand guardian across the business
- Works in partnership with the Company’s product teams
- Optimizes issuing platform by working with technical team to bring platform in house and adds/develops new features
- Develops and evolves the online banking platforms, driving customer engagement while leveraging the depth of customer loyalty to the Company’s brands
- Ensures that online content and notices remain accurate, including liaising with Program Managers to ensure that content updates are made, and any regulatory requirements met
- Works within the Product team and with other Stakeholders, as required, to ensure that the business meets required KPIs for service and quality; ensure Partner receives regular and timely reporting on service metrics
- Acts as liaison between Partner and internal stakeholders to address ad-hoc requests and ensure Partner engagement and satisfaction
- Ensures key stakeholders (e.g., Marketing, Finance, Digital Banking, Compliance and Delivery) are kept updated on Partner priorities
Job Requirements
- Degree in Business or Marketing
- 2-5 years’ experience in Product Management within the Financial Services industry
- Good understanding of the cards & payments industry
- Strong communication (verbal & written) skills, including understanding of branding and execution of customer communications
- Excellent oral and written communication skills in both Greek and English language
- Able to develop positive and collaborative relationships with colleagues, vendors and external partners
- Approaching business problems from multiple perspectives, including comfort in proposing new and innovative solutions to address them
- Adept at identifying and implementing opportunities for improving business performance and/or customer experience, while appropriately managing related risks
- Accountable for own remit, and able to consistently operate at a high standard of quality and accuracy and within required timeframes to ensure outcomes are delivered
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
06/03/2023
Sales & Business Development
Permanent
Related Jobs
Merchant Onboarding Specialist
Merchant Onboarding Specialist
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Merchant Onboarding Specialist to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Always ensure that you comply with the Company’s policies and procedures, including audit requirements, confidentiality, AML/CTF, information security and data privacy of the Company’s customers and end users
- Responsible for the administration of the initial onboarding due diligence
- Builds and maintains lasting relationships with customers as the primary point of contact in the onboarding and integration process
- Responds to customer enquiries using various communication mediums as an active member of the relationship team
- Ensures merchants are onboarded according to company’s policies and procedures
- Undertakes due diligence procedures for the onboarding of clients (KYC)
- Processes applications for the opening of new client accounts into the company’s systems for the Purpose of ‘Know Your Customer’ (KYC)
- Responsible of the Client Liaison for the purposes of requesting, gathering and checking completeness of all merchants due diligence data, information and/or documentation required as per Company Procedures
- Verifies the data, documentation / information for purpose of including checks of merchant incorporation status via company house/company registrar, regulators, specialist databases and public access databases
- Identifies significant controllers and beneficial owners
- Follows up with customers and identifies up-sale and new revenue possibilities, whilst identifying churn risks
Job Requirements
- Proficiency in verbal and written English Skills
- Prior experience with customer service or sales will be considered as an advantage
- Previous experience in a similar position will be considered as an advantage
- Strong dedication to quality customer service
- Ability to communicate effectively with clients
- Excellent analytical and problem-solving skills
- Ability to prioritize in a high-volume environment
- Excellent organizational skills and attention to detail
- Confidence and interpersonal skills
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
06/03/2023
Legal & Compliance
Permanent
Accounting Assistant
Accounting Assistant
On behalf of our client, a well-established boutique firm that specializes in Tax planning and advisory, we are looking for an Accounting Assistant to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities:
- Handles accounting and bookkeeping requirements
- Records of accounting transactions
- Maintains complete, accurate and up-to-date accounting records
- Prepares VAT reports, Social Insurances, Income Taxes etc.
- Updates financial data, document and files accounting transactions in an organized manner
- Communicates indirectly with customers
- Contributes to a strong client relationship through positive interactions with client personnel
- Performs any other related duties that may be assigned by the management from time to time
Job Requirements:
- University degree with background in accounting, with sound academic record
- Studying towards LCCI or ACCA/ACA qualification
- Analytical mind and the ability to meet tight deadlines and perform well under pressure
- Excellent organizational, communication and time management skills
- Can-do attitude, flexibility and adaptation
- High sense of integrity and professional ethics
- Excellent written communication skills in both Greek and English language
- Knowledge of Russian or Ukrainian language is considered as an advantage
- IT literate
Benefits:
- An attractive and competitive remuneration package in accordance with qualifications and practicable experience
- Flexible working conditions
- Opportunities for professional growth and advancement
- Opportunity to participate in the firm’s training program towards ACCA or ACA qualification
- Friendly working environment
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
09/02/2023
Accounting - Non Qualified
Permanent
Deputy AMLCO
Deputy AMLCO
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Deputy AMLCO to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Completes senior compliance tasks
- Reports directly to AMLCO
- Reviews the recommendations of the onboarding (customer due diligence) team
- Performs transaction monitoring, analysis and investigations
- Performs the role of Alternate AMLCO, subject to ongoing CBC approval
- Prepares regular AML training materials
- Checks adherence to Company policies and procedures including developing and drafting of the new procedures
- Provides support to AMLCO in liaison with internal and external auditors and the regulators
- Reviews periodic review analysis prepared by AML Officer and suggests recommendations
- Responsible for transaction monitoring (SEPA), analysis and daily review of transactions
Job Requirements
- Previous experience within a regulated environment
- Previous approval of the CBC for the AMLCO/Alternate AMLCO
- ACAMS, CySEC (AML), and ICA qualifications will be considered as a bonus
- Analytical skills with the ability to analyze complex information and make relevant judgement
- Excellent English and Greek verbal and written skills
- Deep understanding of the EU regulatory environment
- Ability to multitask, leadership and excellent interpersonal skills
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
17/01/2023
Legal & Compliance
Permanent
Mid-Junior or Senior level Tax Associate
Mid-Junior or Senior level Tax Associate
On behalf of our client, a well-established boutique firm that specializes in Tax planning and advisory, we are looking for a Mid-Junior or Senior level Tax Associate to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities:
- Assists tax manager / tax supervisor in the provision of advisory and consultation services to clients on direct tax issues.
- Prepares & reviews tax memorandums for companies and individuals as assigned by the tax manager / tax supervisor.
- Responsible for the preparation and filing of personal and corporate income tax returns.
- Conducts research tax laws and regulations to ensure compliance with current and future developments in local and international tax legislation / practice.
- Participates in meetings with clients and assisting tax manager / tax supervisor in gathering of information and data
- Completes tax assignments in a wide variety of industries, with a main focus on technology and fast-paced growth sectors
- Works with other departments and business units within the organization to address tax-related matters.
- Prepares and/or assist with letters/reports/advanced tax rulings of opinion in relation to Taxation matters that will need to be submitted to the clients and/or to the Cyprus Tax Department.
- Handles the preparation of transfer pricing documentation, benchmarking studies, and local file reports, to support clients’ transfer pricing positions.
- Collaborates with the tax manager / tax supervisor on advising clients on transfer pricing matters, including the development of transfer pricing policies and documentation.
- Works along with tax manager / tax supervisor to ensure compliance with current and future transfer pricing developments in the domestic and international transfer pricing framework.
- Provides support in the execution of various business development initiatives (e.g. preparation of newsletters, proposals, presentations).
- Stays up to date with all developments in the field of taxation.
- Contributes to a strong client relationship through positive interactions with client personnel.
- Performs other job-related duties as assigned by the Tax Manager.
Job Requirements:
- Degree with a background in law, accounting, finance, economics or a related field – Sound academic record
- 1-3 years of related experience in an audit firm, tax practice or related role. Exposure in a transfer pricing role will be considered advantage
- Professionalism, dependability, integrity, and trustworthiness
- Maintain good relations with other members of staff and clients
- Excellent organizational and time management skills
- Ability to work collaboratively in a team environment, and also individually
- Strong analytical skills with high attention to detail and accuracy
- Able to work under pressure and meet deadlines
- Excellent oral and written communication skills in both Greek and English language
- Knowledge of Russian or other foreign languages is considered an advantage
- IT literate
Benefits:
- An attractive and competitive remuneration package in accordance with qualifications and practicable experience
- Expenses towards ACCA/ACA qualification are fully covered by the firm
- Six days paid study leave in regards to the first attempt of examinations of ACCA/ACA qualifications
- Flexible working conditions
- Opportunities for professional growth and advancement
- Friendly working environment
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
13/01/2023
Accounting - Non Qualified
Permanent
Compliance Associate
Compliance Associate
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Compliance Associate to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Ensures compliance with the Company’s policies and procedures, including, but not limited to AML/CTF, ABAC, Information security, and data privacy, audit requirements;
- Manages the administration of the initial on-boarding and ongoing operational merchant due diligence and card scheme compliance
- Undertakes due diligence procedures for the onboarding of clients (KYC)
- Ensures merchants are on-boarded according to the Company’s policies and procedures
- Responsible for the process of the applications for the opening of new client accounts into the company’s systems for the Purpose of ‘Know Your Customer (KYC)
- Liaises with clients to request, gather, and check the completeness of all merchant due diligence data, information and/or documentation required as per Company Procedures
- Verifies the data, documentation/information for purpose of including checks of merchant incorporation status via company house/company registrar, regulators, specialist databases, and public access databases
- Manages the identification of significant controllers and beneficial owners
- Identifies and verifies that merchants hold appropriate licensing to operate in their stated industry sectors, particularly those that are sensitive to AML/CFT risks, which may include but are not limited to: licensing status; geographical location and regulatory limitations or enforcement, sanctions imposed and politically exposed persons in control; Industry type; business credibility
- Ensures client status recorded is up to date throughout the client lifecycle from on-boarding through to termination
- Performs the periodic KYC reviews of client accounts
- Amends existing clients’ accounts in compliance systems
- Updates clients’ records in compliance folders
- Receives and reviews documents and handles filing administration
- Communicates with and supports other departments
- Undertakes any additional or other compliance-related duties in accordance with the duties of the Compliance function and the Compliance business
Job Requirements
- A relevant degree in Finance, Math, Sciences, Law, or similar is necessary
- Interest in Financial Services and understanding of financial crime risks including money laundering; terrorist financing, fraud, or scams
- Experience in client on-boarding, KYC / customer due diligence
- Solid analytical, negotiation, and problem-solving skills
- Fluent in English, both verbal and written
- Time management skills
- Ability to communicate effectively with other departments within the Company or externally with our clients and business partners
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
09/01/2023
Legal & Compliance
Permanent
Android Developer
Android Developer
On behalf of our Client, leading marketing and IT consultant, we are looking for an Android Developer to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Designs and builds applications for the Android platform
- Collaborates with team members to support all phases of the project lifecycle
- Ensures the performance, quality, and responsiveness of applications
- Identifies and corrects bottlenecks and fix bugs
- Implements middleware and framework such as SDKs
- Writes and maintains clean, testable, and high-quality code.
Job Requirements
- 0 – 2+ years Kotlin development
- 0 – 2+ years Android Studio
- Someone who enjoys learning new technologies and integrating with 3rd party APIs
- Experience with Agile development methodologies
- Comfortable with version control systems such as Git, PRs and code reviews
- Valid work permit for Cyprus
Benefits
- Competitive Salary
- Continuous professional development
- Friendly Working Environment
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
22/12/2022
Information Technology
Permanent