Location: Cyprus
Disputes Associate
Disputes Associate
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Disputes Associate to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Is up to date with the network regulatory requirements and client guidelines
- Monitors systems to detect possible fraudulent behaviour related to card usage
- Contacts cardholders to investigate possible fraud
- Delivers excellent customer experience with proper etiquette on inbound and outbound enquiries with clients and cardholders
- Tracks and acts on cases within timeframes based on regulatory guidelines and client requirements
- Makes recommendations to implement changes in Company’s continuous efforts to improve processes
- Understands compliance and verification procedures to effectively process cardholder information
- Responds to inquiries from internal and external stakeholders regarding chargeback requirements, system processing and functionality, dispute lifecycle, claim status, and data input
- Enters data into client-specific systems to accurately record and keep track of cardholder, card, transaction, and case information
Job Requirements
- Minimum 5 years dealing with issuing disputes from the consumers and dealing with internal stakeholders
- Knowledge of Dinners/ Discover network operating regulations
- Strong communication skills (written and oral)
- Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
14/03/2023
Legal & Compliance
Permanent
Copywriter
Copywriter
On behalf of our Client, a global leader in online, dynamic verification of identity and financial transactions via regulated e-payment instrument authentication, we are looking for a Copywriter to be based at their offices in Nicosia, Cyprus.
Main Duties and Responsibilities
- Writes compelling copy across all marketing channels, including website copy, email campaigns, blog posts, video scripts & social media
- Edits and proofs work to ensure high editorial standards are met across all content outputs
- Develops and implements brand tone of voice
- Drives brand consistency across all company communications
- Edits and proofreads all copy before it goes live
- Develops and maintains the brand voice and tone
- Researches and uses SEO-driven marketing to guide all copy decisions
- Thrives in a fast-paced work environment and meets tight deadlines
- Sees projects through the whole creative lifestyle, from inception to deployment
- Uses popular digital marketing tools, including content management software, search engine optimization software
Job Requirements
- Bachelor’s degree in English, Journalism, Marketing, or Communications
- 3-5 years experience in content marketing or copywriting, preferably with experience in the financial space
- Knowledge of Microsoft Office Applications
- Strong creative thinking skills and ability to think conceptually
- Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar
- Proven ability to demonstrate brand voice
- Strong attention to detail
- Excellent portfolio of work
Benefits
- Competitive Salary
- Private health insurance plan participation
- Performance Bonus, including a mix of cash and share-based scheme of company stock for outstanding performers
All CVs will be handled with the utmost confidentiality.
Job Summary
Nicosia
14/03/2023
Marketing
Permanent
Accounting Officer
Accounting Officer
On behalf of our client, a forex company, we are looking for an Accounting Officer to based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities
- Prepares the monthly accounting records of the Group entities ensuring their accuracy and completeness
- Ensures that the accounting entries adhere to International Accounting Standards
- Ensures all the required electronic files are maintained
- Prepares and complete the relevant template for the monthly payments made for bank account reconciliation purposes.
- Reconciliates Debtors / Creditors
- Responsible for the the petty cash analysis and maintainance
- Makes payments through the online banking
- Takes on any other relevant duties and assignments as directed by the Head of Accounting and Finance
Job Requirements
- University Degree in Accounting and Finance.
- Good interpretation and understanding of financial data.
- Knowledge of accounting principles
- At least 2 years’ experience in a similar role
- Proficiency in English (both written and oral)
- Good knowledge of Microsoft Office Applications
- Attention to details and ability to work under pressure-daily/weekly/monthly deadlines
- Strong time management and organisational skills
Benefits
- Attractive remuneration package
- Private Health Insurance scheme
- Training opportunities
- Friendly multinational environment
All CVs will be handled with the utmost confidentiality.
Job Summary
Limassol
14/03/2023
Accounting - Non Qualified
Permanent
Guest Services Officer
Guest Services Officer
On behalf of our client, a broad-spectrum property management service provider, we are looking for a Guest Services Officer to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities:
- Welcomes and greets guests/tenants.
- Answers the phone and makes reservations, takes and distributes messages or emails, and direct calls.
- Informs guests of apartments rates and services
- Registers and checks in guests to their apartments.
- Receives and transmits messages to guests and owners.
- Liaises with necessary staff including housekeeping and maintenance team to address any problem or complaints made by tenants or owners.
- Acts as a point of reference for tenants or owners who need assistance or information.
- Responds to complaints and find the appropriate solutions.
Job Requirements:
- High School Diploma or Qualification in Office Administration/Hospitality Management.
- Experience in customer relationship and hospitality management of at least 6 months.
- Proven experience in front Office Management.
- Strong working knowledge of relevant computer software including MS Office and booking and payments systems(visa).
- Fluent in Greek and English.
- Highly responsible and reliable.
- Strong communication skills.
Benefits:
- Attractive remuneration package
- 13th salary
- Shift varies from 8:00 am to 21:00 pm
- 5-day job
- Bonus based on performance
- Pleasant work environment
All CVs will be handled with the utmost confidentiality.
Job Summary
Limassol
10/03/2023
Customer Service
Permanent
Reconciliations Officer
Reconciliations Officer
On behalf of our client, a leading forex company, we are looking for a Reconciliations Officer to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities
- Reconciles data in the accounting system (Reconciles banks/PSPs balances with their statement and client balances with platform balances) daily
- Follows up and resolves tasks with other departments in the company
- Assists in the reporting of the reconciliation findings
- Performs research, reconciliation, and resolution of all account discrepancies
- Prepares various daily/weekly/monthly reports related to client’s funds and balances
- Assists in the reporting of the reconciliation findings
- Liaises with other departments to investigate discrepancies
Job Requirements
- Degree in Finance, Accounting, Business, or a related field
- Minimum 1 year of experience in a relevant position
- Outstanding ability to identify errors
- Advanced computer software skills including Microsoft Excel
- High level of attention to detail
- Ability to multi-task and prioritize
- Fluency in the English language
- Team player and Trustworthiness
- Able to adjust easily to any new product and payment method onboarded by the company
Benefits
- Attractive remuneration package
- Quarterly bonuses based on personal performance
- Corporate fund
- Discretionary yearly bonus based on the company’s performance
- Discount benefit card scheme
- Friday Lunch and daily snacks and beverages at the office
- Training opportunities for growth and expansion of knowledge
- Paid 21 days holidays per year
All CVs will be handled with the utmost confidentiality.
Job Summary
Limassol
09/03/2023
Accounting - Non Qualified
Permanent
Security Sales Advisor
Security Sales Advisor
On behalf of our Client, a security installation company, we are looking for a Security Sales Advisor to be based at their offices in Limassol and/or Nicosia, Cyprus.
Main Duties and Responsibilities:
- Manages, guides and consults clients
- Communicates externally with existing and prospective clients to ensure sales, business and clientele growth and development
- Monitors the technological and scientific development of new products and services
- Identifies, promotes and maximizes new sales opportunities with existing and prospective clients
Job Requirements
- University Degree in Marketing/Public Relations/ Business Administration or relevant field
- Proven experience as sales advisor
- Experience in the Alarms, Security Cameras and Automation Systems industry will be considered as an advantage
- Fluency in Greek and English, both written and oral form
- Clear Criminal Record
- Completion of Military Service
- Computer and MS Office literate
Benefits
- A competitive remuneration package.
- Commission based scheme.
- Bonus based on performance.
- Continuous personal development and training opportunities
- Opportunities for personal development in a fast-growing company
All CVs will be handled with the utmost confidentiality.
Job Summary
Limassol
09/03/2023
Sales & Business Development
Permanent
Related Jobs
Junior Accountant
Junior Accountant
On behalf of our Client, a leading shipowner, and ship management company, we are looking for a Junior Accountant for their offices in Limassol, Cyprus.
Main Duties and Responsibilities
- Maintains proper accounting records
- Responsible for the Coding and posting of incoming invoices
- Issues and posts outgoing invoices
- Prepares reconciliations
- Prepares accounting-related reports
- Communicates with clients and agents
Job Requirements
- Degree in Accounting or related field
- Previous experience will be considered an advantage
- Excellent command of spoken and written English
- Computer proficiency (MS Office)
- Excellent communication skills and a high sense of responsibility
Benefits
- Attractive remuneration package
- 13th salary
- Provident Fund
- Private health insurance
- Remote working
- Continuous personal development and training opportunities
All CVs will be handled with the utmost confidentiality.
Job Summary
Limassol
09/03/2023
Accounting - Non Qualified
Permanent
Senior Auditor
Senior Auditor
On behalf of our client, a leading audit firm, we are looking for a Senior Auditor to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities:
- Manages the audit of the financial statements of clients using Caseware software
- Assists in tax computation and tax returns based on the Cyprus tax legislation and the Circulars
- Completes the audits fully
- Ensures work is prepared in accordance with the Firm’s methodology and standards
- Provides support, trains, develops and shares knowledge with Junior members of staff
- Has indirect communication with clients and direct communication with the Company’s accounting department for collecting information/documentation
- Responsible for the planning, execution and successful completion of the audits in accordance with IFRSs and IASs
- Contributes to a strong client relationship through positive interactions with client personnel
Job Requirements:
- University degree preferably in Accounting or any other related field
- Proven working experience as Auditor
- Knowledge of Caseware Audit International
- Knowledge of Cyprus taxation
- ACA / ACCA qualified
- Fluency in both Greek and English, verbal and written
- Proficient with Microsoft package (Word, Excel, PowerPoint, etc.)
- Ability to work under pressure and meet deadlines
- Team player with a pleasant personality
- Attention to detail and results-oriented
- Outstanding communication and organizational skills
Benefits
- Attractive Renumeration Package depending on qualifications and experience
- 13th salary / Annual Bonus
- Provident Fund (Eligible after 6 months)
- Professional development opportunities (trainings, seminars etc.)
All CVs will be handled with the utmost confidentiality.
Job Summary
Limassol
08/03/2023
Audit
Permanent
Direct Marketing Specialist
Direct Marketing Specialist
On behalf of our client, a leading forex company, we are looking for a Direct Marketing Specialist to be based at their offices in Limassol, Cyprus.
Main Duties and Responsibilities
- Prepares and implements direct email marketing campaigns
- Email marketing administration; sets up emails to various target audiences through the Company email software
- Ensures that all updates are in place and presented correctly through websites/other platforms
- Tracks and reports all direct marketing funnels, KPI’S, goals and objectives
- Acts proactively based on Marketing Project Manager’s guidelines for necessary updates on various channels
- Updates/reviews necessary updates on Portals
- Undertakes MT5 notifications and other relevant Configurations
- Liaises with translators when necessary
Job Requirements
- Degree in Marketing, Business Administration or Information Technology
- HTML/CSS background will be considered an advantage
- Experience with CMS/CRM Systems
- Experience with Email Platforms (e.g SendGrid /HubSpot)
- Good use of Microsoft Office
- Fluency in the English language. Any other language will be considered a strong plus
- Strong interpersonal skills, outgoing personality, and desire to provide outstanding results
- Passion for accuracy and detail, including written and oral communications
- Willingness to learn, operate and adapt in a hands-on, fast paced environment
- Capability to work with strict deadlines and multi-tasking
Benefits
- Attractive remuneration package
- Quarterly bonuses based on personal performance
- Corporate fund
- Discretionary yearly bonus based on the company’s performance
- Discount benefit card scheme
- Friday Lunch and daily snacks and beverages at the office
- Training opportunities for growth and expansion of knowledge
- Paid 21 days holidays per year
All CVs will be handled with the utmost confidentiality.
Job Summary
Cyprus
07/03/2023
Marketing
Permanent
Risk Monitoring Officer
Risk Monitoring Officer
On behalf of our client, a leading forex company, we are looking for a Risk Monitoring Officer to be based at their offices in Paphos or Limassol, Cyprus.
Main Duties and Responsibilities
- Monitors and ensures swift actions are being taken to manage a range of risks
- Runs daily risk checks and accordingly generates risk reports
- Collates information to identify potential system faults and prevent abuse issues
- Identifies, examines and reports any suspicious activities related to the violation of the Terms and Conditions or the company
- Keeps up to date with market information and monitors trends in financial markets
- Uses in-house tools and reports to analyse and evaluate the products offered and possible risk implications
- Assesses and monitors the Company’s exposure risk
- Works with other departments to perform daily duties and achieve common goals
Job Requirements
- BSc Degree in Finance/Mathematics/Economics/Statistics or other related fields
- Good Mathematical and Analytical skills
- Fluent in English language (Verbal & Written)
- Good knowledge of Microsoft Excel
- Self-motivated
- A self-starter with the aptitude to quickly learn new products and services
- A willingness to work shift patterns (Night Shifts Included) and weekends
Benefits
- Attractive remuneration package
- Quarterly bonuses based on personal performance
- Corporate fund
- Discretionary yearly bonus based on the company’s performance
- Discount benefit card scheme
- Friday Lunch and daily snacks and beverages at the office
- Training opportunities for growth and expansion of knowledge
- Paid 21 days holidays per year
All CVs will be handled with the utmost confidentiality.
Job Summary
Cyprus
06/03/2023
Risk Management
Permanent